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NEL TANKS cc


Terms And Conditions

Last Updated: 15 November 2018

Welcome to Nel Tanks' South Africa Web site. The information provided on this site is for general informational and educational purposes only. When we refer to ourselves as "we" or "Nel Tanks," we mean Nel Tanks cc. Please read and review these Terms of Use carefully before accessing or using this Web site. By accessing or using this site, you acknowledge that you have read, understood and agreed to the Terms of Use Agreement. If you do not agree to the Terms of Use, you may not access or use the site.

1. Detailed description of goods and/or service

Nel Tanks is a business in the Tank Manufacturing industry that manufactures polyethylene (LLDPE) roto-moulded tanks designed for the storage of water, fuels, chemicals, fertilizers, wine, olives (fermentation) and other liquids .

2. Delivery policy

Subject to availability and receipt of payment, requests will be processed within 5 working days and delivery confirmed by way email.

3. Export restriction

The offering on this website is available to South African clients only.

4. Return and Refunds policy

The provision of goods and services by Nel Tanks is subject to availability. In cases of unavailability, Nel Tanks will refund the client in full within 30 days.

5. Customer Privacy policy

Nel Tanks shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569 .

6. Payment options accepted

Payment may be made via Visa and MasterCard.

7. Card acquiring and security

Card transactions will be acquired for Nel Tanks via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

8. Customer details separate from card details

Customer details will be stored by Nel Tanks separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

9. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

10. Responsibility

Nel Tanks takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

11. Country of domicile

This website is governed by the laws of South Africa and Nel Tanks chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

12. Variation

Nel Tanks may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13. Use of Web Site

The information provided on this site is for general informational and educational purposes. Certain sections of this Web site are intended for particular audiences including Nel Tanks' employees, customers and shareholders, as well as members of the general public. Your access to and use of the information contained in the Web site is subject to this Terms of Use Agreement. By accessing and using this Web site, you accept, without limitation or qualification, this Terms of Use Agreement.

14. Content

Nel Tanks will use reasonable efforts to include accurate and up-to-date information on this Web site but makes no warranties or representations of any kind as to its accuracy, currency or completeness. You agree that access to and use of this Web site and the content thereof is at your own risk. Neither Nel Tanks nor any party involved in creating, producing or delivering this Web site shall be liable for any damages, including without limitation, direct, incidental, consequential, indirect or punitive damages, arising out of access to, use of or inability to use this Web site, or any errors or omissions in the content thereof. This limitation includes damages to, or for any viruses that infect, your computer equipment.

15. Indemnification

You agree to indemnify, defend and hold harmless Nel Tanks, its officers, directors, employees, agents, suppliers and third party partners from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation by you of these Terms of Use.

16. Privacy

Nel Tanks, the company behind www.neltanks.co.za ("Site"), respects your privacy. This Privacy Policy describes the personal information Nel Tanks collects about you on the Site; how we use that information; how we protect it; and the choices you may make with respect to your personal information.

By continuing to use this website you agree to our Terms of Use, Privacy Policy and that we may "collect, collate, process and/or store" your personal information (as defined in as defined in Protection of Personal Information Act 4 of 2013) for, amongst other things, (i) the purposes of providing you with access to the website and the website content; and (ii) for any of the purposes listed in this Site.

16.1 Information We Collect and Use

We collect personal information you choose to provide, e.g., through registrations, applications and surveys, and in connection with your inquiries. In addition, we may gather information about you automatically through your use of the Site, e.g., your IP address and how you navigate our Site. See also, the Section below on Cookies and Other Tools.

16.2 How We Use Personal Information

To Serve You We may use your personal information to respond to your inquiries and provide the products and services you request. We also use your information to deliver the content and services we believe you will find the most relevant. For example, a female user may receive information on products targeted at women that a male user will not see; a user who we know is a healthcare professional who treats arthritis may receive information relating to new arthritis therapies. We will also use your information to provide customer service and support.

In Aggregated or De-identified Form We may aggregate and/or de-identify data about visitors to our Site for various business purposes including product and service development and improvement activities.

16.3 Cookies and Other Tools

Nel Tanks and its business partners collect information about you by using cookies, tracking pixels and other technologies (collectively, "Tools"). We use this information to better understand, customize and improve user experience with our websites, services and offerings. For example, we use web analytics services that leverage these Tools to help us to understand how visitors engage with and navigate our Site, e.g., how and when pages in a site are visited and by how many visitors. We are also able to offer our visitors a more customized, relevant experience on our sites using these Tools by delivering content and functionality based on your preferences and interests. If you have provided us with personal information, e.g., through a registration or a request for certain materials, we may associate this personal information with information gathered through the Tools.

Further as part of the Tools, we may use other tracking systems like pixel-tags. Pixel tags, sometimes called web beacons, are similar in function to cookies but because of their insignificant size, they are not visible. However, they are used to pass certain information to our servers to personalize our websites and to track your usage across other Nel Tanks websites. In addition, we may also use pixel tags in our HTML based emails.

In addition, certain third parties may deliver cookies to your computer for a variety of reasons. For example, we sometimes use Google Analytics and/or Web Trend which are web analytics tools that help us understand how visitors engage with our websites. Any third party links or advertising on our site may also use cookies; you may receive these cookies by clicking on the link to the third party site or advertising. We do not control the collection or use of information by these third parties, and these third party cookies are not subject to this Privacy Policy. You should contact these companies directly if you have any questions about their collection and/or use of information.

Your web browser can be set to allow you to control whether you will accept cookies, reject cookies, or to notify you each time a cookie is sent to your browser. If your browser is set to reject cookies, websites that are cookie-enabled will not recognize you when you return to the website, and some website functionality may be lost. The Help section of your browser may tell you how to prevent your browser from accepting cookies. If you are using a smartphone, set your preferences through the "Settings" app of your smartphone and/or the browser(s) app(s). There are also software products available that can manage cookies for you.

16.4 Updates to Our Privacy Policy

From time to time, we may update and timely post revisions to this Privacy Policy. Any changes will be effective immediately upon the posting of the revised Privacy Policy. We encourage you to periodically review this page for the latest information on our privacy practices. This Privacy Policy was updated as of the effective date listed above.

17. Third Party Web Sites and Links

This Web site may contain links or references to other Web sites maintained by third parties over whom Nel Tanks has no control. Such links are provided merely as a convenience. Similarly, this Web site may be accessed from third party links over whom Nel Tanks has no control. Nel Tanks makes no warranties or representations of any kind as to the accuracy, currency, or completeness of any information contained in such Web sites and shall have no liability for any damages or injuries of any kind arising from such content or information. Inclusion of any third party link does not imply an endorsement or recommendation by Nel Tanks.

Also, please be aware that the security and privacy policies on these sites may be different than Nel Tanks' policies, so please read third party privacy and security policies closely.

If you have any questions or concerns about the products and services offered on linked third party websites, please contact the third party directly.

18. Non-Confidential Information

Subject to any applicable terms and conditions set forth in our Privacy Policy, any communication or other material that you send to us through the Internet or post on a Nel Tanks Web site by electronic mail or otherwise, such as any questions, comments, suggestions or the like, is and will be deemed to be non-confidential and Nel Tanks shall have no obligation of any kind with respect to such information. Nel Tanks shall be free to use any ideas, concepts, know-how or techniques contained in such communication for any purpose whatsoever, including but not limited to, developing, manufacturing and marketing products.

19 Copyrights

The entire contents of this Web site are subject to copyright protection. Copyright © Nel Tanks. The contents of Nel Tanks Web sites may not be copied other than for noncommercial individual reference with all copyright or other proprietary notices retained, and thereafter may not be recopied, reproduced or otherwise redistributed. Except as expressly provided above, you may not otherwise copy, display, download, distribute, modify, reproduce, republish or retransmit any information, text or documents contained in this Web site or any portion thereof in any electronic medium or in hard copy, or create any derivative work based on such images, text or documents, without the express written consent of Nel Tanks. Nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any license or right under any patent or trademark of Nel Tanks, or any third party.

20 Miscellaneous

If any provision of this Agreement is held to be unlawful, void or unenforceable, then such provision shall be severable without affecting the enforceability of all remaining provisions. Nel Tanks reserves the right to alter or delete materials from this Web site at any time at its discretion.